Shipping policy

Order Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).
• Custom 3D miniature orders may take additional processing time based on design complexity.
• Orders placed after 4:00 PM IST will be processed the next business day.

Shipping Time & Delivery

• Standard Shipping (Across India): 5-7 business days.
• Express Shipping: 2-4 business days (Available at an additional cost).
• International Shipping: 7-15 business days (Subject to customs clearance).

Shipping Charges

• Free shipping on orders above ₹X,XXX within India.
• Standard shipping rates apply for orders below the minimum threshold.
• International shipping charges are calculated based on location and package weight.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS to track your package.

Shipping Restrictions

• We currently ship across India and select international locations.
• Delivery times may vary for remote locations.

Damaged or Lost Shipments

• If your package is damaged or lost in transit, please contact us within 48 hours of delivery.
• We will coordinate with the courier service for resolution.

Returns Due to Failed Delivery

• If an order is returned due to an incorrect address or multiple failed delivery attempts, customers may need to pay additional shipping charges for re-dispatch.

Contact Us

For shipping-related inquiries, please reach out to us:
📧 Email: dellamore@gmail.com
📞 Phone: +91 99774 78910